The prices on this site are intended VAT included.
Accepted payment methods are credit card via Paypal, credit card via Unicredit platform, Bank Transfer e Mark.
- For payments by credit card we rely on PayPal technology, a world leader, which allows transactions without costs by the buyer and with a high level of security.
- In the event that you choose to pay by bank transfer, our bank details will be communicated to your order. In case of payment by bank transfer the order will be processed only at the time of accreditation, therefore 2 and 4 may require additional working days for delivery with respect to payment by credit card.
- Payment can also be made by Cash on delivery for amounts less than € 300, for which payment is made in cash upon delivery of the goods. This solution involves an additional cost of € 3,50 including insurance. It is important to prepare the exact amount for the courier in advance as the courier cannot give change.
Shipping costs are free above the € 80,00 purchase. The shipping costs are fixed € 7,40 for each purchase order, with the exception of the islands and the Calabria Region for which the shipping costs are equal to € 10,50. € 3,50 will be added in case of cash on delivery payment to the courier.
Stock Tex ships in Italy with GLS courier; however it may happen that some parcels are sent by additional courier for logistical reasons.
Bartolini makes shipments all over Italy in 24–48 hours
Delivery times are calculated from the moment the parcel is entrusted to the courier (we usually process all orders within the next 24 / 48h) and delivery times apply to orders placed on weekdays.
For orders placed on weekends, delivery times are calculated from the following working day. The order is considered completed upon receipt of the total payment.
It may happen, for logistics reasons, that some fabrics are not available in stock. For this reason we reserve the right to order them from the manufacturers we work with, so shipments may be delayed for a few days.
RETURNS & REFUNDS
1) If the purchased product is returned within 14 days because it does not please, Stock Tex reimburses the cost of the product. The return of the return will take place with our courier Bartolini, so the cost of shipping the order of € 6,90 will be retained and used for the return collection.
2) If the purchased product is returned within 14 days of delivery because it is defective, Stock Tex will refund the full amount of the order (product and shipping). In this case, the costs for the transport of the return will be at our expense and will take place with our courier GLS.